Our startup aimed for acquisition but ended up getting funded by Sequoia.

Backend operations of website, and lead generation

In light of Qualtrics’ spinout and IPO and Sprinklr’s recent S-1, Rebecca Liu-Doyle, principal at Insight Partners, describes four key attributes shared by “companies that have upped their CX game.”

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Equity is TechCrunch’s venture capital podcast. In each episode, you’ll hear the stories behind the money that runs Silicon Valley. Each week, TechCrunch reporter Alex Wilhelm, Managing Editor Danny Crichton and reporter Natasha Mascarenhas to discuss the news behind the launches, rounds and public debuts of the companies making waves. Equity also takes deep dives into the hottest industries in tech. Check out the latest episodes here and subscribe wherever you listen to podcasts. You can also keep up with the show on Twitter. Equity is produced by Chris Gates and Grace Mendenhall.

Customer Experience Management

Found is a show about founders and company-building, featuring people actually doing the work. Each week, News Editor Darrell Etherington and Managing Editor Jordan Crook interview one early-stage startup founder about how they took the plunge to begin with, how they navigate everything from building product roadmaps to raising funding from some of the world’s top investors, and how they manage failure. The founders we talk to prove that building a startup is a vastly different experience for everyone, with plenty of highs and lows along the way. Found is produced by Yashad Kulkarni.

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